Contact

Technical Inquirie

For technical support related to scanners, device maintenance or election systems.

| 스캐너 생산 유지보수 (은행)

농협은행, 국민은행, 하나은행

+82-70-7014-2281

새마을금고, 신협

+82-70-7014-2286

| 투표 발급기 및 투표지 분류기 유지보수 (선관위)

투표지 분류기 유지보수

+82-70-7014-2283

투표 발급기 유지보수

+82-70-8250-4073

| 국회

남 진호

+82-10-4773-8334

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I agree to the privacy policy

MIRUSYSTEMS Co., Ltd. (hereinafter referred to as the “Company”) establishes and discloses the following Privacy Policy in accordance with Article 30 of the Personal Information Protection Act of Korea in order to protect the personal information of data subjects and to promptly and smoothly handle related grievances.
Article 1 (Purpose of Processing Personal Information)
The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than those stated below. If the purpose of use changes, the Company will take necessary measures, such as obtaining separate consent, in accordance with Article 18 of the Personal Information Protection Act.
1. Website Inquiry Reception and Consultation
The Company processes personal information for the purpose of verifying inquiries, providing product and service consultations, responding to requests for proposals, replying to inquiry results, and conducting follow-up communications.
2. Complaint Handling
The Company processes personal information for the purpose of verifying the identity of complainants, confirming complaint details, contacting and notifying for fact-finding investigations, and informing the results of complaint processing.
The Company does not use collected personal information for marketing or advertising purposes.
Article 2 (Processing and Retention Period of Personal Information)
① The Company processes and retains personal information within the retention and use period prescribed by applicable laws or within the retention and use period agreed upon by the data subject at the time of collection.
② The retention period for personal information collected through website inquiries is as follows:
1. Website Inquiry Reception and Management: Retained for one (1) year after completion of inquiry processing and then promptly destroyed (for inquiry history management and dispute response purposes).
However, if an investigation or inquiry related to violations of applicable laws is in progress, the information will be retained until such investigation or inquiry is concluded.
Article 3 (Provision of Personal Information to Third Parties)
① The Company processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information). The Company provides personal information to third parties only in cases falling under Articles 17 and 18 of the Personal Information Protection Act, such as with the consent of the data subject or where specifically required by law. Otherwise, the Company does not provide personal information to third parties.
Article 4 (Outsourcing of Personal Information Processing)
① To ensure smooth website operation and provision of the inquiry system, the Company outsources certain personal information processing tasks as follows:
- Entrusted Party (Processor): I’mweb Co., Ltd.
- Scope of Entrusted Work: Website hosting and operation of the inquiry form system
② When entering into an outsourcing contract, the Company specifies in written agreements matters concerning prohibition of processing personal information beyond the entrusted purpose, technical and administrative safeguards, restrictions on re-outsourcing, supervision and management of the processor, and liability including compensation for damages, in accordance with Article 25 of the Personal Information Protection Act. The Company supervises whether the processor safely handles personal information.
③ If the details of outsourced tasks or the entrusted party change, the Company will disclose such changes without delay through this Privacy Policy.
Article 5 (Rights of Data Subjects and Methods of Exercise)
① Data subjects may exercise the following rights related to personal information protection at any time with respect to the Company:
1. Request access to personal information
2. Request correction in case of errors
3. Request deletion
4. Request suspension of processing
② The rights under Paragraph 1 may be exercised by submitting a written request, telephone call, or email to the Company, and the Company will take prompt action.
③ If a data subject requests correction or deletion of personal information due to errors, the Company will not use or provide the relevant personal information until the correction or deletion is completed.
Article 6 (Items of Personal Information Processed)
The Company processes the following items of personal information:
1. Website Inquiry Submission
Required Items: Name, Company Email Address, Phone Number, Country, Organization/Government, Inquiry Details
Optional Items: Job Title, Inquiry Type
2. Information Automatically Collected During Service Use
IP address, cookies, access logs, service usage records, browser information, etc.
Article 7 (Destruction of Personal Information)
① The Company promptly destroys personal information when it becomes unnecessary due to expiration of the retention period or achievement of the processing purpose.
② If personal information must be preserved in accordance with other laws, such information will be transferred to a separate database (DB) or stored in a different location.
③ The procedures and methods for destruction are as follows:
1. Destruction Procedure
The Company selects personal information subject to destruction and destroys it upon approval from the Chief Privacy Officer.
2. Destruction Method
Personal information stored in electronic file format is permanently deleted using methods that make recovery impossible. Personal information recorded or stored in paper documents is destroyed by shredding or incineration.
Article 8 (Measures to Ensure the Security of Personal Information)
The Company takes the following measures to ensure the security of personal information:
1. Administrative Measures: Establishment of internal management plans and employee training
2. Technical Measures: Management of access rights to personal information processing systems and installation of security programs
3. Physical Measures: Access control to data storage rooms, etc.
Article 9 (Installation and Operation of Automatic Data Collection Devices and Refusal Thereof)
① The Company may use cookies for website operation.
② Data subjects may refuse or delete cookies through their web browser settings. However, refusal to store cookies may result in limitations on the use of certain services.
Article 10 (Collection, Use, and Overseas Transfer of Behavioral Information)
① The Company may collect and use behavioral information during service use in order to provide improved services to users.
② The Company uses Google Analytics, a web analytics service provided by Google, to collect behavioral information of website users. The Company uses this service solely for basic website traffic analysis purposes and does not use advertising or remarketing features. Only information that does not directly identify individuals is collected and used.
③ Due to the use of Google Analytics, certain information may be transferred overseas to Google LLC.
- Recipient: Google LLC
- Country: United States
- Items Transferred: IP address (processed in anonymized form), cookie information, access logs, and other website usage data
- Purpose of Transfer: Website traffic analysis
- Retention and Use Period: In accordance with Google’s policies
④ Users may opt out of Google Analytics through the following method:
https://tools.google.com/dlpage/gaoptout
Article 11 (Chief Privacy Officer)
① The Company designates the following Chief Privacy Officer to oversee personal information processing and handle related inquiries and complaints:
Name: Sungsik Park
Title: Personal Information Protection Officer (Business Development Department)
Tel: +82-31-622-3900
Email: contact@mirusystems.com
② Data subjects may contact the Chief Privacy Officer regarding inquiries, complaints handling, and remedies related to personal information protection. The Company will respond and process such matters without delay.
Article 12 (Remedies for Infringement of Rights)
Data subjects may contact the following institutions for damage relief or consultation regarding personal information infringement:
1. Personal Information Dispute Mediation Committee: +82-1833-6972 (www.kopico.go.kr)
2. Personal Information Infringement Report Center: +82-118 (privacy.kisa.or.kr)
3. Supreme Prosecutors’ Office: +82-1301 (www.spo.go.kr)
4. National Police Agency: +82-182 (ecrm.police.go.kr)
Article 13 (Enforcement and Amendment of this Privacy Policy)
This Privacy Policy shall take effect on March 1, 2026.

I have read and agree to the terms and conditions and privacy policy.

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I agree to the privacy policy

Article 1 Consent to Collection of Personal Information and Collection Method
< The name of a company or website > (“URL” hereinafter “Website”) shall establish a procedure for allowing customers to click the button “Agree” to the terms of use, collection of personal information, and details of personal information used. Customers shall be deemed to have agreed to the collection and use of their personal information by clicking the “Agree” button.

Article 2 Personal Information Items Collected and Purpose of Using Personal Information
“Personal Information” means information on living persons and refers to their names, resident registration numbers, or any other information that identifies such persons. (Even if such information alone cannot identify a certain person, such information that can be easily combined with other information and be used to identify such a person.)

The Website has the following purposes for collecting and using customers’ personal information:

Personal information of general members
- Time of collection: Signing up for membership
- Mandatory collection items: ID, password, e-mails, names *required to be revised*
- Optional collection items: Profile images, date of birth, telephone number, address *required to be revised*
- Purpose of using personal information: Signing up for membership, customer consulting for the use of services, and delivery of notices
- Retention period: Immediately deleted upon withdrawal of membership or retained for five (5) years for purchasing members

Order information (including members and non-members)
- Time of collection: Upon placing orders
- Mandatory collection items: Information of customers placing orders (name, address, telephone, and e-mail), information on recipient (name, address, telephone), payment approval information
- Optional collection items: Delivery of messages
- Purpose of using personal information: Payment and delivery of ordered products
- Retention period: Retained for five (5) years

Article 3 Collection of Personal Information via Cookies
The Website may install and operate cookies that store and frequently retrieve customers’ information. A cookie means a small amount of text files that a website sends to users’ computer browsers (Internet Explorer, and others)
1) Purposes of using cookies
- Providing differentiated information, depending on individuals’ interests
- Analyzing the access frequency or staying time of users, identifying users’ tastes and interests, and using them for target marketing and as a measure for service improvement
- Tracing the information on items purchased and items to which users pay attention, and providing tailor-made services
2) Operation of cookies and rejection of cookiesCookies are stored at the hard disk of users’ computers. Cookies identify users’ computers but do not personally identify users.
In addition, customers may accept or reject all cookies, or go through checks whenever cookies are stored by changing settings on their web browser.
However, if customers refuse to store cookies, they may not use some services that require them.
3) Method for changing settings to reject cookies
A. Internet Explorer
Directly change settings by clicking Tools > Internet Options > Personal Information tab on the upper menu of a web browser
B. Chrome
Directly change settings by clicking Menu icon on the upper right bar of a web browser >Settings > Advanced Settings on the bottom of the screen > Contents Setting button on Personal Information section > Cookies section

Article 4 Periods of Retaining and Using Personal Information and Destruction of Personal Information
1) Customers’ personal information shall be destroyed without any delay after the purposes of collection and use of their personal information have been fulfilled. However, if customers’ personal information needs to be retained for a certain period of time for the following purpose of verifying transaction parties’ rights and obligations in accordance with provisions of relevant statutes, such as the Protection of Consumers in e-commerce and Other Transactions Act, such information shall be retained for the specified period:
A Article 6 of the Protection of Consumers in e-commerce and Other Transactions Act
- Records on contracts or withdrawal of offers: Retained for five (5) years
- Records on payments and the supply of goods: Retained for five (5) years
- Records on the resolution of customers’ complaints or disputes: Retained for three (3) years
B Article 15.2 of the Protection of Communication Secrets Act
- Log-in records: Retained for three (3) months
C Other related statutes
2) The Website shall destroy personal information in the following manner.
A. Destruction procedure-The information entered for membership sign-up shall be transferred to a separate database (in case of information on paper, a separate filing cabinet), stored for a certain period of time in accordance with internal guidelines and other relevant statutes, and then destroyed.
- The above personal information shall not be used for any purposes other than for the purposes stipulated by law.
B. Destruction methods-Personal information printed out on paper shall be destroyed by shredding or burning. - Personal information in electronic file format shall be entirely destroyed by technological methods so that they may not be restored or regenerated.
3) The Website shall give dormant members (who have not used services for the last twelve (12) months) a notice on the forfeiture of membership in accordance with Article 29.2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection. If such members fail to reply to such a notice, they may be considered to have forfeited their membership at the Website’s discretion. In such a case, dormant members’ personal information may be stored and managed separately from other members’ personal information. Such personal information that is separated and stored shall be destroyed after the lapse of the statutory retention period. In case a customer makes a request, then such a customer’s personal information that is not destroyed shall be made available again at the time of resuming the use of services.

Article 5 Provision of Personal Information for Third Parties
1) The Website shall neither use customers’ personal information nor provide such information for other persons, companies, and institutions beyond the scope of Article 1 above (Personal Information Items Collected and Purpose of Using Personal Information).
2) The following cases are exceptions.
A. When customers’ personal information is required by relevant institutions for investigative purposes in accordance with relevant statutes
B. When customers’ personal information is provided in a form that cannot identify certain individuals for advertisers, suppliers, or research organizations to compile statistics or conduct academic or market research
C. When customers’ personal information is requested in accordance with pre-determined procedures under other relevant statutesEven if personal information is provided in accordance with the foregoing, we do our best to ensure that such information is not indiscriminately provided against the original purpose of collection and use of such information.

Article 6 Outsourcing of Personal Information Processing
The Website outsources the processing of users’ personal information to outside professional organizations as follows for the smooth conduct of businesses, such as provision of better services and customers’ convenience.
- Delivery of ordered products: OO Delivery Service *required to be revised*
- Establishing and maintaining computer systems: Hosting companies *required to be revised*
- Delivery tracking system service: Goodsflow Inc.
- Payment and escrow service: PG *required to be revised*
- Self-authentication, i-PIN service: Dream Security Inc.
※ The information shared with outsourcing companies shall be limited to the minimum information required to fulfill the original purpose of outsourcing. In addition, optional personal information is provided for outsourcing companies at the request of customers for services.
※ The list of outsourcing companies may be subject to change, depending on changed services and contractual periods. Any change in this list shall be announced in advance via notices. Customers participating in short-term events shall be individually notified of such events.

Article 7 Access and Modification of Personal Information

1) Customers may access or modify their personal information registered at the Website at any time. Customers may click the Change Members’ Information menu and directly access or modify their personal information. They may also request for such access or modification by sending e-mails or written requests to a chief privacy officer or a personal information handling employee at the Website. Then, the Website shall take relevant measures without any delay.
2) If customers demand the correction of any errors in their personal information, such personal information shall be neither used nor provided by the Website until such errors have been corrected.
3) If incorrect personal information has been already provided for any third party, then the Website shall immediately notify such third party of the result of correction of this information and have this third party also modify the information.

Article 8 Withdrawal of Consent to Collection, Use, and Provision of Personal Information
1) Customers may withdraw their consent to the collection, use, and provision of their personal information that is made available when signing up for membership at any time. They may do so by clicking Withdrawal of Consent (Membership) in the Personal Information Management Menu on the initial landing page of the Website. They may also do so by contacting the chief privacy officer of the Website in writing, by telephone, or through e-mail. Then, the Website shall immediately take necessary measures, such as deletion of personal information. The Website shall immediately notify customers of such measures, including withdrawal of consent and destruction of personal information.
2) The Website shall take necessary measures to ensure that customers withdraw their consent (membership) to the collection of their information through an easier method than what they used to give their consent to the method of collecting personal information.

Article 9 Measures for Ensuring the Security of Personal Information
The Website shall take technological/administrative/physical measures required for ensuring the security of personal information in accordance with Article 29 of the Personal Information Protection Act.
1. Encryption of personal information
Users’ personal information, including passwords, is stored and managed and is only known to the users who own that information. Important data is secured with separate features, such as the encryption and locking of files and transmitted data.
2. Technological measures against hacking
The Website shall install, regularly update, and check security porgrams to ensure that personal information is not leaked and damaged due to hacking or computer viruses. It shall also install systems in areas to which access from the outside is controlled, as well as technologically/physically inspect and block such areas.

Article 10 Protection of Personal Information of Children under Fourteen Years of Age
The Website deems the protection of children’s personal information in online environments to be also important. It does not allow children under fourteen years of age who require the consent of their legal counsel to apply for membership. If such childern sign up for the Website or provide their personal information due to the theft of their names and information or abuse of systems, then their legal counsels may exercise all rights.

Article 11 Chief Privacy Officer
The Website appoints the following chief privacy officer who is responsible for the handling of personal information and the handling of customers’ complaints regarding personal information and damage reliefs.

▶ Chief Privacy Officer
- Name: *required to be revised”
- Title: *required to be revised”
- Job grade: *required to be revised”
- Contact point: *required to be revised”

Article 12 Modification of the Guideline on Personal Information Processing
This guideline on personal information processing shall take effect on its effective date. Any addition of change under statutes and this guideline, and deletion and correction of anything in this guideline shall be announced via notices seven (7) days prior to the effectuation of such addition, deletion, or correction.

I have read and agree to the terms and conditions and privacy policy.

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